Executive Housekeeper-Dorsett Kai Tak(Pre-opening) 2024-03-14
Job Responsibilities:
Oversee and coordinate all housekeeping activities, including cleaning, maintenance, and inventory management, to ensure the highest standards of cleanliness and guest satisfaction
Develop and implement cleaning schedules, procedures, and quality control measures to maintain cleanliness and hygiene throughout the hotel's guest rooms, public areas, and back-ofhouse areas
Recruit, train, and supervise housekeeping staff, including room attendants, housekeeping supervisors, and laundry attendants
Provide ongoing training and development opportunities to ensure that team members are equipped with the necessary skills and knowledge to perform their duties effectively
Conduct regular performance evaluations and provide feedback and coaching to maintain high levels of performance and morale within the housekeeping team
Manage inventory levels for housekeeping supplies, linens, and guest amenities to ensure adequate stock levels while minimizing waste and controlling costs
Establish relationships with suppliers and negotiate contracts to secure competitive pricing and favorable terms for purchasing housekeeping supplies and equipment
Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and compliance with brand standards and regulatory requirements
Address any deficiencies or issues identified during inspections promptly and implement corrective actions as needed to maintain quality standards
Ensure compliance with health, safety, and sanitation regulations, including OSHA standards and local health department requirements
Implement and enforce safety protocols and procedures to prevent accidents, injuries, and the spread of infectious diseases
Respond promptly and professionally to guest requests, inquiries, and complaints related to housekeeping services
Maintain open communication channels with other departments, such as front office, maintenance, and food and beverage, to coordinate guest requests and ensure a seamless guest experience
Develop and manage the housekeeping department budget, including labor costs, supplies, and equipment expenses
Monitor expenses and implement cost-saving initiatives to maximize efficiency and profitability while maintaining service quality standards
Job Requirements:
Proven experience in housekeeping management or related roles within the hospitality industry
Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team of employees
Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
Knowledge of housekeeping procedures, cleaning techniques, and equipment used in hotel operations
Familiarity with health, safety, and sanitation regulations, including OSHA standards and local health department requirements
Proficiency in housekeeping software systems and Microsoft Office applications
Flexibility to work non-traditional hours, including weekends and holidays, as needed to oversee housekeeping operations and support team members